Terms of service
1. What these terms cover
These terms govern the sale of BeSoloHost services by Noëllie Beccu, entrepreneur individuel – BA Conciergerie (BeSoloHost), French sole proprietorship, 27 place de la République, 21000 Dijon, SIRET 85178455300048. “Booking revenue” means the amount paid by guests, cleaning fees included, before platform fees and excluding lodging taxes.
2. What BeSoloHost is, and isn't
BeSoloHost is a software setup and automation service. We are not a property manager or real estate broker, we do not hold or collect your booking funds, and we do not act on site.
3. Plans and prices
- Setup: $1,090, one-time payment, for our first 20 clients (launch offer: the first 20 paid orders, test orders excluded; the number of spots left is shown live on the website), then $1,390; $790 per additional property. The price that applies is the one shown when you order.
- Setup includes configuring the AI reply features of the client's property management software (Hospitable), which remain a service of that software's maker, under its terms and billed by it directly to the client.
- First month of the Care plan included with setup.
- Care plan (optional): $19 per property per month, no commitment: weekly checks of the automations, tuning of the software's AI replies, review replies, a monthly report and support chat.
- Referrals: two free months of the Care plan for you and the owner you refer, when the owner you refer orders their setup with your referral link and was not already a client; no self-referrals. Free months apply to the first Care plan invoices of each of you, after the included month; they cannot be transferred or exchanged for cash.
- Prices are shown before applicable sales tax.
4. The included first month
Start, end and subscription offer; nothing renews without your express consent.
5. Ordering
Online order and acceptance of the license agreement by checkbox.
6. Billing and payment
Setup: paid by card (Apple Pay and Google Pay accepted) on the secure checkout page of our payment provider, Stripe, which collects your billing details. Care plan: charged monthly to your card.
7. Term and cancellation
No minimum term. Cancel online at any time from your client area (“Cancel my Care plan”, with a confirmation step and an emailed acknowledgement) or by email; cancellation takes effect at the end of the current month. When you cancel, your accounts, listings, copy, website and settings, including your AI reply settings, stay yours; only the Care plan services stop.
8. AI disclosure
Guests are told they are messaging an AI assistant, in the first message or in the guidebook, as set in the client's agreement.
9. Your responsibilities
Local short-term rental permits and registrations, lodging taxes, the accuracy of the rules you approve, and keeping the access we need in place.
10. Liability
BeSoloHost does not manage your property, does not act on site and does not give tax, legal or accounting advice.
11. Privacy
See our privacy policy and the data processing agreement.